MindMatters Consultancy Ltd – Privacy Policy..

Introduction

MindMatters Consultancy Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, mindmatters.solutions, outlines your privacy rights, and describes the legal protections in place.

Information We Collect

We may collect and process the following types of information about you:

Personal Information:

• Name
• Address
• Email address
• Telephone number
• Date of birth
• Medical conditions or medication required
• Emergency contact details
• GP Contact details
• Any additional information you provide by completing contact forms

Technical Data:

• Internet Protocol (IP) address
• Browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform
• Other technologies on the devices you use to access this website

Usage Data:

• Information about how you use our website, products, and services

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services:

• To respond to your enquiries and provide the services you request
• To enhance our website, products, and services

To Communicate with You:

• To send updates and important information regarding our services
• To respond to your enquiries and requests

To Ensure Security:

• To protect our website and services and ensure user security

 

Legal Basis for Processing Your Information

We process your personal data under the following legal bases:

• Consent: When you have given explicit consent for us to process your personal data for a specific purpose.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When processing is required for compliance with a legal obligation.
• Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to third parties without prior notice. This excludes website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as these parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety and those of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored behind secured networks and is only accessible by a limited number of persons with special access rights, who are required to keep the information confidential.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including any legal, insurance, accounting, or reporting requirements.

Your Data Protection Rights

Under data protection laws, you have rights including:

• Your right of access: You have the right to request copies of your personal information.
• Your right to rectification: You have the right to request correction of any inaccurate personal information. You also have the right to request completion of incomplete information.
• Your right to erasure: You have the right to request the deletion of your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to request restriction of processing your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to processing your personal information in certain circumstances.
• Your right to data portability: You have the right to request that we transfer the personal information you provided to another organization, or to you, under certain conditions.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us at .

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

MindMatters Consultancy Ltd – Cookie Policy

Introduction

This Cookie Policy explains how MindMatters Consultancy Ltd (“we,” “our,” “us”) uses cookies and similar technologies on our website, mindmatters.solutions. By using our website, you consent to the use of cookies as outlined in this policy.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites function more efficiently and to provide information to website owners.

How We Use Cookies

We use cookies for the following purposes:

• To Improve User Experience: Cookies help us remember your preferences and settings, making your visits more convenient.
• To Analyze Website Traffic: Cookies provide us with data on how users interact with our website, allowing us to improve its functionality and content.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas of the website.
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages. We use tools like Google reCAPTCHA and Statcounter to help us understand website usage and improve user experience.
• Functional Cookies: These cookies allow the website to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: We do not currently use advertising cookies. If this changes, we will update this policy accordingly.

Managing Cookies

You can manage cookies through your web browser settings. Most browsers allow you to:

• See what cookies you have and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Please note that if you disable cookies, some features of our website may not function properly.

Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: 

By using our website, you agree to the use of cookies as described in this Cookie Policy.